Product Terms & Conditions

All recordings and downloads are designed as general information based on Sam Eddy’s personal experience and recovery from anxiety. This should not be considered as advice and is not a substitute for seeking professional medical and psychological support. These products are for your personal listening and viewing only so please do not share or forward to other people or groups. Please only listen or watch when it is safe to do so.

Terms and Conditions of Purchase

Effective Date: 03 May 2025

These Terms and Conditions (“Terms”) govern your purchase and use of audio downloads from OpenChange.com.au (“we”, “us”, “our”). By purchasing or accessing any audio content from our website, you agree to these Terms.

Please read them carefully before proceeding with your purchase.

1. Digital Product Description

Our audio products are digital downloads, including but not limited to guided meditations, webinar masterclasses, wellbeing exercises, and audio programs.

Upon successful payment, you will receive access to download the audio files for personal use.

2. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
Payment must be made in full at the time of purchase using our secure checkout system.
We reserve the right to change pricing at any time but this will not affect purchases already completed.

3. Delivery of Downloads

After completing your purchase, you will receive a confirmation email with download instructions.
Please ensure your email address is entered correctly at checkout.
Download links are typically valid for [insert number] days and/or [insert number] downloads.

4. License and Use

Purchases grant you a non-exclusive, non-transferable license to download and use the audio files for personal, non-commercial use only.
You must not resell, share, distribute, modify, or publicly perform the content without our prior written consent.

5. Refunds and Returns

As our products are digital and delivered instantly, we do not offer refunds for change of mind or mistaken purchases under Australian Consumer Law.

However, if the download is faulty, corrupted, or fails to perform as described, you may be entitled to a replacement or refund. Please contact us promptly with details.

6. Technical Requirements

It is your responsibility to ensure that your device is compatible with standard audio formats (e.g., MP3) and has sufficient storage space and internet connectivity to complete the download.

7. Intellectual Property

All content remains the property of OpenChange.com.au or its licensors. Nothing in these Terms transfers any intellectual property rights to you.

8. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use or inability to use the audio downloads.

9. Australian Consumer Law

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (ACL). If our goods fail to meet a consumer guarantee under the ACL, you are entitled to remedies as provided under the law.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have questions, feedback, or need support with your download, please contact:

Website: www.openchange.com.au

Open Change